Human Powered
Instagram Growth

Use Crafins to get real Instagram followers and turn new connections into more gigs, paid partnerships, and sales today.

🤖 No bots
🔑 No password
🎯 Advanced targeting


Instagram isn't easy.

Your team spends countless hours on content that reaches just a handful of people.

Make viral content, gurus will say.

That just doesn't work in most industries.


What then?

The key is engaging with your audience.

Building relationships.

Attracting attention to your account.


But you have a business to run, right?

Let us take care of everything.



Why Crafins?

In the last 4 years we've growing our client's Instagram accounts using all sorts of methods.

We decided to focus on the single one that is
predictable, efficient and safe:

Manually engaging with your potential customers



How does it all work?

Who is your audience?

We'll have a chat or call so you can tell us everything we need to understand who you are expecting to reach on Instagram.


We get their attention

Our community managers will interact with your audience on your behalf. We will:

👉 follow them
👉 like their pictures
👉 watch their stories
👉 send them private messages
👉 post thoughtful comments

They check you out

Instagram will notify them showing that you interacted with their photos and will come back to check out your profile.

Measure growth

As soon as we start interacting with your target audience, you'll see a spike on your Instagram traffic, engagement and followers.

You'll also gain access to our advanced reporting tool. Our customers say that on itself is worth the subscription.



Pricing


StarterSilverGold
We'll follow potential clients✔️✔️✔️
We'll like their pictures✔️✔️✔️
We'll watch their stories✔️✔️✔️
Advanced Reporting✔️✔️✔️
Personalized Customer support✔️✔️✔️
Direct Messages to new and existing followers ✔️ ✔️
Manual comments in your audience's content ✔️
320€ month420€ month580€ month



FAQ

Will my account be safe?
Yes! At Crafins we take a 100% artisan approach. We are real people working on your accounts. No bots, no software, no tricks. We’re a social media marketing agency. We interact with your audience the way you would normally do, but with a very clear strategy in place. Our service is 100% compliant with Instagram’s policies.


How do I get started?
As soon as you request access, we have an initial call or chat. We’ll ask you questions about your target audience and what is it that you expect to accomplish with the service. Ideally, for the call you already have a list of similar or competitor accounts and relevant hashtags and locations.
After our call, we’ll start a 3 days trial.
After your trial, we'll get in touch to show you the results and to coordinate the next steps.


Do I need to give you my Instagram password?
No. We work with password managers (Dashlane, Lastpass, etc) so you don’t have to share your password with anyone. To login to your account, our community managers will use the encrypted version of your password. We only see a series of dots.

Try it out at no risk

Berlin

Factory Berlin Mitte
Rheinsberger Str. 76/77,
10115 Berlin

Buenos Aires

WeWork Torre Bellini
Torre Bellini, Esmeralda 950,
C1007 CABA, Argentina

Questions?

We are almost 24/7 online on Whatsapp.
You can also fill out this form.


Let’s Get Started

Please fill out this form. Then we'll ask you a few questions about your Instagram account.

We'll closely review your answers and let you know if you qualify for a trial.



Thanks! You are almost there!

Please answer this questions to be considered for a free 3-day trial.




Login

No account yet? Click here to request access



Thanks!

Now we'll review your application and will get in touch to get started!

This step is optional but it would really help if you can help us understand the audience you want us to interact with.

Feel free to reach out via email or Whatsapp.



Thanks for your payment!

Now it is our turn to get to work.
Feel free to reach out via email or Whatsapp.



TRIAL AND SERVICE

Will my account be safe?
Yes! At Crafins we take a 100% artisan approach. We are real people working on your accounts. No bots, no software, no tricks. We’re a social media marketing agency. We interact with your audience the way you would normally do, but with a very clear strategy in place. Our service is 100% compliant with Instagram’s policies.


How do I get started?
As soon as you request access, we have an initial call or chat. We’ll ask you questions about your target audience and what is it that you expect to accomplish with the service. Ideally, for the call you already have a list of similar or competitor accounts and relevant hashtags and locations.
After our call, we’ll start a 3 days trial.
After your trial, we'll get in touch to show you the results and to coordinate the next steps.


Do I need to give you my Instagram password?
No. We work with password managers (Dashlane, Lastpass, etc) so you don’t have to share your password with anyone. To login to your account, our community managers will use the encrypted version of your password. We only see a series of dots.


Why do you charge €10 for the 3 days trial?
We want to work with account owners that are serious about growing their business. This symbolic payment means to us that you are in this game for real and aren’t jumping from free trial to free trial.


Can you guarantee a specific number of followers?
Crafins doesn’t force other users to follow your account. We also would never send you fake followers. We take an artisan approach, managing your interactions with real people. Our technique allows efficient organic growth but it will depend on different external variables such as the niche your account is in, the context of your publications, etc. That is why we can’t tell you how many followers or clients the service will get you.
Anyways, for you to have an idea, on average, our clients get from 800 to 3.000 new followers per month. If you are in a “boring” or traditional industry like insurances or loans, it might be possible that you are around 800. If you are a model, have a very visually attractive or humorous profile, it can easily go up to 3.000 followers per month.


Do you work with accounts of all types and sizes?
Yes. We manage Instagram accounts of well-known brands and also some that are starting out.


Will people know that I’m using your service?
No. We have a very strict confidentiality clause in our contract. We don’t disclaim who our customers are.


How do you log in to my account?
This is a very straightforward process. We ask you to create a free Dashlane account. Dashlane is a very popular password manager. We’ll use their app so that you can share your encrypted Instagram password with us. No one besides you will be able to see it, but we can still use it to log in to your account.
Once we access your account, you will receive a security notification from Instagram. That’s because we’ll be logging in from a different location that the usual. We’ll let you know in advance so you can be sure it’s our team.


Can I use my account while Crafins is active?
Yes, you can use your account normally while we provide you the service. In fact, we encourage you to continue using your account and posting regularly.


Are the followers real?
Yes! Think there is an experienced community manager interacting with real people that meet the targeting criteria we have defined. Our service DOESN’T use bots or any software to grow your account.
If you are looking for an artificial growth of your followers or likes, we aren’t the right service. We recommend you to stay away from services that sell fake followers and likes since they will only damage your account.


How will your community managers grow my account?
We reverse engineer other accounts that are competing or similar to yours and interact with their audience.
On the Starter plan, we follow them, like their pictures and watch their stories. On our Silver package, we can also send them private messages to communicate your different offers. If you hire our Gold package, we can leave thoughtful comments on your audience’s content. That way we start conversations. In the end, this game is all about making relationships.


Will Crafins publish content on my account?
No, Crafins does not post in your account. We, on the other hand, will make people see the amazing content you create.


I changed my mind on the audience I want to target. How do I change that?
Just get in touch with us via WhatsApp or email. An account manager will take care of adding or modifying your targeting options.


BILLING

How can I pay? What are the payment methods?
You can pay with credit card. We use Stripe, so you can rest assured that your card will be safe. If for some reason, you don’t want to pay with credit card, we can make an exception and accept PayPal payments or bank transfers to our German account.


Can I ask for a refund?
Unfortunately, since we are a 100% human powered service, we can’t refund work that has already been performed. We need to pay salaries! :-)
Also, note that we do NOT provide partial refunds for cancellations in the middle of a month because we cannot reassign our team members at that time. All subscriptions run from the day we started working on your account until 30 days later.


Do I have to commit to a minimum contract term?
No. You can cancel at any moment. You can even hire us one month, pause the next and contract the next month. The idea is to provide you all the flexibility to use Crafins when you need it. After your trial, we will send you a link to subscribe to a monthly credit card payment. If you want to pause or cancel, simply write us on WhatsApp or email us. Without further questions, we will revoke the automatic payment. We will work on your account until the last day of your subscription.


Do I pay in advance or after you have provided the service?
We charge the service in advance. After your 3 days trial ends, we send you a link so that you subscribe to the monthly automatic payment. You can cancel anytime. No questions asked.


Do I have to pay each month or can I subscribe to an automatic payment?
After the 3 days trial, we will send you a link to subscribe to an automated monthly payment by credit card. You can cancel at any time. Remember that you will have to notify us of your cancellation before your new month begins. Example, if Crafins starts working on your account on the 15th of each month, you must notify us before the 15th so that we can cancel the automatic payment. The service will run until your credit ends (in other words the 14th) and the following month you will not be charged anymore.


AGENCIES AND AFFILIATES

I have several accounts; do I get a discount?
Yes! If you work for a marketing agency or simply have several accounts that you want to boost with Crafins, you can access our agency package! If you contract 3 or more accounts, you get 30% OFF. Contact us and we will explain the details.

When working with agencies, we perform our service on a white-label basis.
> We never interact directly with the agency’s clients.
> We work with the agency to onboard the client account, and perform the login process.
> We work with the agency to determine the targeting for the client account.


I would like to promote you and obtain a discount. Do you have an affiliate program?
Yes! If you refer clients to us, we will pay you 30% of your friend’s first payment. For instance, if you recommend Crafins to your colleague Marie. We have a call with her, and she decides to try the service for 3 days. After that, she is super happy with the service and wants to continue working with us. Once she makes the payment, you will have earned a 30% commission. We usually pay our affiliates at the end of the month. It is important that they mention that you recommended them.


OTHER QUESTIONS

Where is Crafins based? Does it work in all countries?
Crafins is a German agency. We have a legal base in Berlin but we are constantly moving and manage the service 100% remotely. We provide the service to all countries. The majority of our clients are from Germany, Spain and Argentina.


I still have questions, how can I get in touch with you?
You can write to us directly via WhatsApp or email. You can also fill out our contact form. We will answer you as soon as possible.



PRIVACY POLICY

This Application collects some Personal Data from its Users.

Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section.

Owner and Data Controller

Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are:
Cookies, Usage Data and Data communicated while using the service.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes:
Backup saving and management, Traffic optimization and distribution, Interaction with live chat platforms and Analytics.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected:
Cookies and Usage Data.

Place of processing:
United States

Privacy PolicyOpt Out.
Privacy Shield participant.

Backup saving and management
This type of service allows the Owner to save and manage backups of this Application on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Application.

Backup on Google Drive (Google Inc.)
Google Drive is a service to save and manage backups provided by Google Inc.

Personal Data collected:
various types of Data as specified in the privacy policy of the service.

Place of processing:
United States

Privacy Policy
Privacy Shield participant.

Interaction with live chat platforms
This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Drift Widget (Drift.com, Inc.)
The Drift Widget is a service for interacting with the Drift live chat platform provided by Drift.com, Inc.

Personal Data collected:
Cookies, Data communicated while using the service, Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing:
United States

Privacy Policy.
Privacy Shield participant.

Traffic optimization and distribution
This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.

CloudFlare (Cloudflare)
CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc.
The way CloudFlare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User’s browser, while also allowing analytical data from this Application to be collected.

Personal Data collected:
Cookies and various types of Data as specified in the privacy policy of the service.

Place of processing:
United States

Privacy Policy.

Contacting the User
Contact form (this Application)
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected:
email address, first name, last name, phone number and various types of Data.

Registration and authentication
By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.

Direct registration (this Application)
The User registers by filling out the registration form and providing the Personal Data directly to this Application.

Personal Data collected:
billing address, email address, first name, last name, password, phone number, username and various types of Data.

The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with the Owner to find out which rights apply to them.

In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.Users can request all their data to be erased from our servers here.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.



Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.



Applicability of broader protection standards

While most provisions of this document concern all Users, some provisions expressly only apply if the processing of Personal Data is subject to broader protection standards.

Such broader protection standards apply when the processing:

is performed by an Owner based within the EU;
concerns the Personal Data of Users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users;
concerns the Personal Data of Users who are in the EU and allows the Owner to monitor such Users’ behavior taking place in the EU.

Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies
Small sets of data stored in the User's device.

Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Application, if not stated otherwise within this document.
Latest update: May 24, 2018



TERMS AND CONDITIONS


By accessing the website at crafins.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


ARBITRATION NOTICE


EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND Crafins WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.


LIMITATIONS


In no event shall Crafins or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Crafins' website, even if Crafins or a Crafins authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


ACCURACY OF MATERIALS


The materials appearing on Crafins' website could include technical, typographical, or photographic errors. Crafins does not warrant that any of the materials on its website are accurate, complete or current. Crafins may make changes to the materials contained on its website at any time without notice. However Crafins does not make any commitment to update the materials.


LINKS


Crafins has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Crafins of the site. Use of any such linked website is at the user's own risk.


MODIFICATIONS


Crafins may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.


GOVERNING LAW


These terms and conditions are governed by and construed in accordance with the laws of Berlin and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.


GENERAL DESCRIPTION


Crafins is a service provided by agents that help individuals, groups and companies grow their Instagram accounts.


I. BASIC TERMS


Crafins is not affiliated with Facebook, Instagram, Twitter, or any social media site or service except as a user or advertiser or Facebook, Twitter Instagram third-party partners or other social media services or providers.
You agree that it is your sole responsibility to comply with all Instagram, Facebook, Twitter or other social media sites rules and all laws, rules, and regulations that apply to you concerning sites that are receiving services from Crafins. This includes but not limited to Copyright, Trademark, Fair Use, Privacy or any other Intellectual Property rights.
Crafins is not responsible for any or all actions that you take or perform using Instagram, Facebook, Twitter, or other social media. The appropriateness or legal status of any posts to your account is solely your responsibility.
Obtaining or accessing Crafins services require access to your social media account. We use password managers to keep our user’s passwords encrypted. Any changes or updates to your password(s) will directly affect Crafins ability to provide service(s), it is your responsibility to inform and update this information with Crafins.
Audience engagement is not guaranteed. Engaging an audience is based on you content and niche. Crafins works to bring your content to the attention of your target audiences but cannot guarantee that the target audience will become engaged, follow or otherwise show an interest in your content.
Crafins does not have any control over who becomes a follower; we offer no protection from spam, fake, inactive or otherwise unwanted followers. It is always your responsibility to take appropriate action to block or otherwise disengage unwanted users from your account.
We reserve the right to modify, suspend or limit any offered service(s) at any time without notice. Crafins when possible will apply its best efforts to provide reasonable notice to you when such change is or has occurred.
Crafins may at its sole discretion modify or terminate any and all service(s) when Crafins becomes aware of a violation by you or your agent in connection to Crafins, Facebook or other social media sites Terms of Service or a breach of any applicable rule, regulation or law that you are subject to without prior notice to you.

II. GENERAL TERMS


You are solely responsible for your behaviour and any data, text, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, musical works, works of authorship, applications, links and other content or materials (collectively, “Content”) that you submit, post or display on your social media account(s).
You also represent that all information you provide or provided to Crafins upon registration and at all other times will be true, accurate, current and complete and you agree to update your information as necessary to maintain its truth and accuracy.
You are responsible for keeping your password secret and secure. Crafins will use password managers like LastPass or Dashlane to store and secure your password.
You must not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and you must not post private or confidential information via the social media sites that are service(s) offered by Crafins , including, without limitation, any person’s credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.
You may not use social media sites that are service(s) offered by Crafins for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations (for example, federal, state, local and provincial) applicable to your use of Content posted or supplied by you (defined as any posting by you to your social media accounts), including but not limited to, copyright laws.
You must not create or submit unwanted email, comments, likes or other forms of commercial or harassing communications (a/k/a “spam”) via social media sites that are service(s) by Crafins
Violation of these Terms of Use may, in Crafins’s sole discretion, result in termination of your Crafins’s services. You understand and agree that Crafins cannot and will not be responsible for the Content posted on social media sites that are service(s) offered by Crafins. If you violate the letter or spirit of these Terms of Use, or otherwise create risk or possible legal exposure for Crafins we may stop providing all or part of the Service(s) to you.


General Conditions


> We reserve the right to modify or terminate in whole or part Service(s) without notice, at any time, and without liability to you. Upon termination, all licenses and other rights granted to you in these Terms of Use will immediately cease.

> We reserve the right, in our sole discretion, to change these Terms of Use from time to time. Unless we make a change for legal or administrative reasons, we will provide reasonable advance notice before the Updated Terms become effective. You agree that we may notify you of the Updated Terms by posting them on our website or via e-mail, and that your use of the Service(s) or accessing the Crafins website after the effective date of the Updated Terms (or engaging in such other conduct as we may reasonably specify) constitutes your agreement to the Updated Terms. Therefore, you should review these Terms of Use and any Updated Terms before using the Service. The Updated Terms will be effective as of the time of posting, or such later date as may be specified in the Updated Terms, and will apply to your use and receiving Service(s) from that point forward. These Terms of Use will govern any disputes arising before the effective date of any Updated Terms.

> We reserve the right to refuse access to the Crafins Service(s) to anyone for any reason at any time.

> You are solely responsible for your interactions with other users of social media whether online or offline. You agree that Crafins is not responsible or liable for the conduct of any user or member of your target audience.

> Crafins, has no obligation, to monitor or become involved in disputes between you and other users of social media sites or member of your target audience.

> Crafins is not responsible for any content posted on any social media site(s) that you have agreed to receive service(s) from Crafins. Crafins does not check copyright, trademark or other Intellectual property rights associated with the content you post. You are solely responsible for any content you post on any site in any manner.

> You agree that you are solely responsible for any and all violations of Intellectual Property laws, regulations, or customs and you certify by accepting service(s) from Crafins that you have the right to use all content posted by you on any social media site that is receiving service(s) from Crafins.

> You represent and warrant that:
1. You own the Content posted by you on or through the Service or otherwise have the right to grant the rights and licenses set forth in these Terms of Use;
2. The posting and use of your Content does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights;
3. You agree to pay for all royalties, fees, and any other monies owed by reason of Content you post on any social media site that is receiving services from Crafins; and
4. You have the legal right and capacity to enter into these Terms of Use in your jurisdiction.

> Crafins is notified by an appropriate party or authority as determined by Crafins at its sole discretion that any or all of your sites repeatedly infringe other people’s intellectual property rights, we may cease and terminate all services to the infringing site(s) without refund of any earned amounts as of the date of termination.


CANCELLING ACCOUNT


To cancel your account you must contact Crafins before the next payment is due. Valid notifications are via Email at info@crafins.com, our contact form or Whatsapp. If you cancel your user account or your user account is terminated for violating the terms contained herein all of your user account information may be deleted. You specifically acknowledge that, following such a cancellation request we may retain certain user account information only as required by applicable laws, rules, and regulations. The foregoing paragraph shall not relieve you of owed payments or constitute a waiver of any existing breaches to the terms contained herein. Except when such payment is waived in accordance with Crafins’s current customer satisfaction guarantee effective at the time of cancelation.


DISCLAIMERS


CRAFINS DOES NOT REPRESENT OR WARRANT THAT THEIR SERVICE(S) WILL BE ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; YOU ACKNOWLEDGE THAT YOUR RECEIPT OF SERVICE(S) IS AT YOUR SOLE RISK. CRAFINS DOES NOT WARRANT THAT YOUR USE OR RECEIPT OF ITS SERVICE IS LAWFUL IN ANY PARTICULAR JURISDICTION, AND CRAFINS SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOU AND THESE TERMS OF USE.

BY ACCESSING,USING OR RECEIVING CRAFINS SERVICE(S) YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS, PROVIDE , CREATE OR USE ANY CONTENT ON THE SITES RECEIVING CRAFINS SERVICES.

CRAFINS DOES NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT.

UNDER NO CIRCUMSTANCES WILL CRAFINS BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES) THAT ARE DIRECTLY OR INDIRECTLY RELATED TO:

THE SERVICE(S);

TARET AUDIENCE REACTION TO YOUR CONTENT;

USER CONTENT;

YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICE(S);

ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY’S USE OF) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS;

ANY ERRORS OR OMISSIONS IN THE SERVICE’S OPERATION; OR

ANY DAMAGE TO ANY USER’S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR
MALFUNCTION, EVEN IF FORESEEABLE OR EVEN IF CRAFINS HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE(S)). IN NO EVENT WILL CRAFINS BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL CRAFINS TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED FIVE HUNDRED UNITED STATES DOLLARS ($500.00) OR THE TOTAL BILLING FOR THE PRIOR THIRTY (30) DAYS WHICHEVER IS LESS…


INDEMNIFICATION


You (and also any third party for whom you operate an account or activity on a social media site receiving service(s) agree to defend, indemnify and hold Crafins harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney’s fees and costs, arising out of or in any way connected with any of the following (including as a result of your direct activities on any social media site that is receiving services from Crafins or those operated, maintained or administrated on your behalf):

your content or your access to or use of any social media site that is receiving services from Crafins

your breach or alleged breach of these Terms of Use;

your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right;

your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or

any misrepresentation made by you. You will cooperate as fully required by Crafins in the defense of any claim. Crafins reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of Crafins.

ARBITRATION


Except if you opt-out or for disputes relating to:
your intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights and patents);
violations of provisions of the Terms, above (“Excluded Disputes”), you agree that all disputes between you and Crafins (whether or not such dispute involves a third party) with regard to your relationship with Crafins including without limitation disputes related to these Terms of Use, your use of the Crafins Service(s), and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the American Arbitration Association’s rules for arbitration of consumer-related or business disputes as applicable and you and Crafins hereby expressly waive trial by jury. As an alternative, you may bring your claim in your local “small claims” court, if permitted by that small claims court’s rules. You may bring claims only on your own behalf. Neither you nor Crafins will participate in a class action or class-wide arbitration for any claims covered by this agreement.
You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if Crafins is a party to the proceeding.
This dispute resolution provision will be governed by the Federal Arbitration Act. In the event the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either Crafins or you can elect to have the arbitration administered instead by the Judicial Arbitration and Mediation Services. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction.
Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Use.
You may opt out of this agreement to arbitrate. If you do so, neither you nor Crafins can require the other to participate in an arbitration proceeding. To opt out, you must notify Crafins via email to info@crafins.com within 30 days of the date that you first became subject to this arbitration provision.
You must include your name and residence address, the email address you use for your Crafins account, and a clear statement that you want to opt out of this arbitration agreement.
If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void.
This arbitration agreement will survive the termination of your relationship with Crafins.


TIME LIMITATION OF CLAIMS


You agree that any claim you may have arising out of or related to your relationship with Crafins must be filed within one year after such claim arose; otherwise, your claim is permanently barred.


GOVERNING LAW & VENUE


These terms of service are governed by and will be construed under the laws of the State of Washington, without giving effect to any principles of conflicts of law AND WILL SPECIFICALLY NOT BE GOVERNED BY THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE. Any dispute arising from or relating to the subject matter of these terms shall be settled In Clark County District Court subject to the terms of the included Arbitration Clause.
If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable during arbitration or by a court of competent jurisdiction, then that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any remaining provisions.
Crafins’s failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right.
No waiver of any of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition.
Crafins reserves the right to change this dispute resolution provision, but any such changes will not apply to disputes arising before the effective date of the amendment. This dispute resolution provision will survive the termination of any or all of your transactions with Crafins.


ENTIRE AGREEMENT


If you have agreed to obtain Crafins Service(s) on behalf of a legal entity, you represent that you are authorized to enter into an agreement on behalf of that legal entity. These Terms of Use constitute the entire agreement between you and Crafins and governs your access of the Service(s), superseding any prior agreements between you and Crafins.


ASSIGNMENT AND SEVERABILITY


You will not assign the Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Crafins. Any purported assignment or delegation by you without the appropriate prior written consent of Crafins will be null and void.
Crafins may assign these Terms of Use or any rights hereunder without your consent. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid or otherwise unenforceable, the parties nevertheless agree that such portion will be deemed severable from these Terms of Use and will not affect the validity and enforceability of the remaining provisions, and the remaining provisions of the Terms of Use remain in full force and effect. Neither the course of conduct between the parties nor trade practice will act to modify the Terms of Use. These Terms of Use do not confer any third-party beneficiary rights.